CrewClock Privacy Policy

CrewClock is a workforce time tracking and jobsite attendance service for businesses and field crews. This Privacy Policy explains how CrewClock collects, uses, shares, and protects information when people use the CrewClock website, mobile app, and related services.

If you use CrewClock through your employer, contractor, or another organization, that business may control its workspace, crew records, and account settings. In those cases, CrewClock generally handles information so we can provide the service to that organization.

CrewClock provides tools for businesses to manage timekeeping, attendance, jobsite verification, crew activity, and related reporting. The service is designed for company owners, managers, administrators, and workers who need reliable records of when and where work happens.

CrewClock may use device location data to support workforce attendance features, including confirming that a clock-in or clock-out happened at or near an approved jobsite. Depending on how the app is configured, this can include approximate or precise location information.

Businesses using CrewClock may set up geofences around jobsites. If location permissions are denied or disabled, some location-dependent features may not work correctly. CrewClock does not need location data for every interaction, but location data may be collected when needed to provide timekeeping, validation, security, or support features.

CrewClock may use third-party providers to host the service, authenticate users, store data, process payments, support mapping and location features, monitor errors, analyze performance, and send operational communications. These providers may process personal information on our behalf to the extent needed to deliver their services to CrewClock.

Examples may include backend and database platforms, hosting providers, analytics tools, logging or monitoring tools, customer support tools, and payment processors such as Stripe when billing is enabled.

We keep information for as long as reasonably necessary to provide CrewClock, maintain business records, support payroll and attendance workflows, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods can vary based on the type of information, account status, instructions from the business that uses CrewClock, backup cycles, and legal requirements. When information is no longer needed, we aim to delete it, anonymize it, or securely limit further use where practical.

CrewClock uses reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration. These measures can include authentication controls, access restrictions, logging, and security monitoring.

No system is completely secure, and we cannot guarantee absolute security. Users and businesses should also help protect their accounts by using strong credentials, safeguarding devices, and limiting account access to authorized people.

CrewClock may use cookies, local storage, session storage, and similar technologies on the website and web app to keep users signed in, remember preferences, support security, maintain session state, understand product performance, and improve the service.

You can usually manage cookies and similar technologies through your browser or device settings, but disabling them may affect how parts of CrewClock function.

Depending on your location and relationship to the account, you may have the right to request access to personal information, ask for corrections, request deletion, object to certain processing, or ask for a copy of your information.

If you use CrewClock through an employer or another organization, please direct privacy requests to that organization first, because it often controls the workforce data in your account. CrewClock may also respond directly where required or appropriate. You can also choose not to provide certain information, but some features may then be unavailable.

CrewClock is not directed to children and is not intended for use by anyone under 13, or under a higher minimum age where local law requires one. We do not knowingly collect personal information from children for consumer use of the service.

CrewClock and the service providers we use may store or process information in the United States and other countries where they operate. Those countries may have privacy laws that are different from the laws in your jurisdiction.

When relevant, we take reasonable steps to protect information during cross-border transfers, including relying on contractual or operational safeguards that fit the services being provided.

We may update this Privacy Policy from time to time to reflect product changes, legal requirements, or operational updates. When we do, we will post the revised version here and update the Last updated date at the top of the page.

If you have a privacy question or want to request access, correction, or deletion of information, please contact the business or organization that manages your CrewClock account first if you use CrewClock through work.

For questions directed to CrewClock about this policy or the service itself, use the support or contact methods made available through the CrewClock website or app.